Thank you for shopping with Mikai Vacation. Please review our Shipping Policy to understand how and when your order will be delivered.

1. Shipping Coverage
We currently deliver to select areas within our service region. Please ensure your delivery address is accurate and complete to avoid delays.

2. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • You will receive a confirmation message once your order is processed and ready for delivery.

3. Delivery Timeframe

  • After processing, orders are typically delivered within 3–7 business days, depending on your location.

  • Remote or rural areas may experience slightly longer delivery times.

4. Delivery Method

  • All deliveries are made through our trusted courier partners.

  • Cash on Delivery (COD) is the only accepted payment method.

  • Please ensure someone is available to receive and pay for the order at the time of delivery.

5. Delivery Delays
While we strive to meet all delivery timeframes, delays may occur due to:

  • Weather conditions

  • Courier service issues

  • High demand or seasonal traffic
    We appreciate your patience and understanding.

6. Failed Deliveries
If the delivery is unsuccessful due to incorrect information or refusal to accept the order without a valid reason, the order may be canceled and future service may be affected.

7. Contact Us
For any shipping-related questions or updates on your order status, please contact us at:
📧 [email protected]